Been in the hospital many times here for myself my children and other family members. Expert caring staff. Top notch doctors and beautiful facility. And if you get an East facing room, amazing scenery! Nice waiting rooms and family rooms. Beautiful state of the art ER. Excellent maternity and nursery facilities. Very clean and nice. Updated equipment, MRI, CT scanner, Heart equipment, sleep center, and amazing staff in the IV infusion center. Lorna Doones and Dr Pepper. Does it get better when you are stuck with tubes hanging out of you! Always friendly, helpful staff. Great nurses and phlebotomists. They also have a super ultrasound department and techs. Super caring oncology area. Even have special parking for the the really bad days. I would drive farther to get to this hospital if I had to!
Get this, the billing department said I'd get a 5% discount if I paid the bill in full - so I did. A month later, I get a call from a COLLECTIONS AGENCY for the same amount of the discount. I called the billing department about the issue and I was promised this will be taken care of. It's been about a month later, and I get another bill in the mail! I'm so frustrated that I'm going to find EVERY channel to share my beyond disastrous experience.
Very clean environment. Doctors and nurses have always been helpful and friendly. I’ve been to almost every ER in the county and this is the best one, by far! Labor and delivery was great and the staff was professional. Overall great experiences here.
I thought the nurses were being helpful and great until we almost lost myself and my baby because they wouldn't listen to me. Luckily, my doctor told them to admit me because we had to do an emergency c section not even an hour later. The nurse was not able to get the iv in me and another had to do it. And then after my c section i had one amazing nurse. However, the one after that couldn't remember to give me my pain medication. When i asked her about it she said that is was busy and would have to remind her. When i did she still showed up an hour and a half late. I had just had major surgery. The lactation nurse stayed with me maybe 5 min and charged 200 dollars and the entire time just talked about how terrible myself and my baby and i were at breastfeeding. The "tip" she gave me made the next month of breastfeeding terrible until i used instict instead. It has been a year and i still have trauma. I will never go to this hospital again!!
DO YOURSELF A FAVOR AND DO NOT GO TO THIS SO CALLED HOSPITAL.
This is a follow up to my last review. After going through the confusing hoops in Intermountain Helathcare's bill system, I gave up on trying to find somebody that could help me and decided to pay the bill (this is after 10+ phone calls and 3 visits to the hospital, I could find a single administrator that could help me).
I recently had a family member give birth here. Overall, a happy, clean, secure and knowledgeable staff. The family Center in the Labor & delivery was nice. I now associate the Happy addition of a new & healthy family member with drinking diet cokes & eating Lorna Doones
American Fork Hospital is a US Hospital based in American Fork, Utah. American Fork Hospital is located at 170 N 1100 E, American Fork, UT 84003, USA.
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