This place could be really good. Paid the $30 for an outside and inside clean.The outside was clean but I was not impressed with the interior. They cut a lot of corners and missed a lot of spots. There were a few other cars in line to be cleaned so I wonder if they felt rushed to move on to those cars? Just slow down and do the job right the first time and make sure people get what they are paying for.
The reason we go here is its location and it's not as busy as other car washes. My husband goes a little over board with washing his truck so he has the unlimited pass which is super nice. You just drive up and they let you right in. The only downs are that I can never figure out when or why they close and then the people who wipe off your car as you exit don't ever get the back window.
The kid giving directions to get cars in the tunnel was packing them in bumper to bumper. No room for anyone to make a mistake in the tunnel. Guess what happened? Someone made a mistake at the end of the tunnel and the car in front of me hit the truck in front of them. Of course you can't see this happening and apply your own brakes because your windows are covered in soap and brushes, so our car runs into them. Awesome. They offered no compensation, no apology, and told us to make our insurance fight it out with each other... I can promise you who my insurance will be talking to, with my dash cam video. No damage to my car but the white SUV had some marks from our bumper.
Got the Final Touch for $59.99. I was expecting a much better job for the price then what I got. The dash was still very dusty and I even had to ask for a rag to do it myself. The outside looks great but I hate to say it, I am very disappointed with the interior. I think they focus a lot on the speed and not the quality of their service. Customer Service is great! Next time I will just get the outside done and save the money.
They demonstrate that they care about their customers' opinions and they respond with positive corrections to feedback. A lot of convenient locations in Salt Lake and only one location in Italy County, which is a downside. The only other downside is their hours. They close at 6:30 during the sooner rather than staying open until it starts getting dark, which is something I love about Supersonic Car Wash.
Mister Car Wash is a US Car Wash based in American Fork, Utah. Mister Car Wash is located at 83 NW State St, American Fork, UT 84003, USA.
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